My favorite word is "Grace". When my grandchildren get in trouble I tell my daughters to give them some grace. "Not everything is a punishable offense," is my opinion. "You have to pick and choose your battles" is another. When people are annoying or getting on my last nerve I try to give them grace. Like the lady that I waited on this past Saturday who was angry because of waiting for an hour to see a representative. I was the fortunate one to be the recipient of her anger. I let her talk and simply said "I'm sorry that you had to wait so long." I didn't make excuses...it was what it was. Sometimes you have to wait and there's no getting around it. After a few minutes she calmed down. We often make situations worse by telling others what they should feel and that's not our place. The flip side is that we make it about ourselves and it's not. Calm down. Take a deep breath. And sprinkle grace abundantly. I would want others to do the same for me. Have a blessed day!